Career as a Community Manager: The New, Hot Job In The Digital Space

The global pandemic has reshaped the way we work, paving the way for remote work opportunities across various industries. Community management, in particular, has emerged as an exciting and in-demand career option. As organizations recognize the importance of fostering strong connections with their customer base, the demand for skilled community management professionals has skyrocketed.

The Rise of Community Management in the Digital Age

The era of COVID-19 has demonstrated that working remotely is not only feasible but also highly efficient. Businesses worldwide have adapted to this paradigm shift by embracing virtual platforms to connect with their communities. Community management has become an indispensable function in organizations, ensuring seamless engagement, addressing concerns, and fostering brand loyalty.

If statistics are to be believed, the response to blockchain community management as a career is a resounding yes. Did you know that 76% of branded communities have recognized the importance of having a dedicated community manager? The presence of a dedicated community manager can significantly enhance performance, with potential improvements of up to 12%. This rise underscores the recognition of the value community management brings to businesses in terms of customer satisfaction, brand advocacy, and revenue growth. The statistics clearly indicate that community management is no longer an afterthought but a strategic pillar for organizations striving to thrive in the digital landscape.

Overview of Blockchain Career Options

The blockchain industry offers a myriad of career opportunities, ranging from developers and analysts to marketers and project managers. While these roles are undoubtedly important, community management stands out as a promising career path that combines various skills and provides a unique opportunity to shape the success of blockchain projects.

To make more sense of it, here’s a tweet shared by @sundaymeemee in reference to the crypto community management domain.

Understanding Community Management

Community management involves nurturing, engaging, and supporting a community of users, investors, and enthusiasts who are connected by a shared interest in a particular blockchain project. Community managers act as the bridge between the project team and the community, ensuring effective communication, facilitating discussions, and addressing concerns.

Key Responsibilities and Skills Required

Successful community managers possess a diverse set of skills. They are responsible for maintaining an active and positive community atmosphere, organizing events, managing social media channels, resolving conflicts, providing timely support, and collecting valuable feedback. Excellent communication, problem-solving, and leadership skills are essential for community managers to fulfill their responsibilities effectively.

Career Paths in Community Management

  • Community Manager Community managers are responsible for developing and executing community engagement strategies, managing online forums and communication channels, organizing events and meetups, and collaborating with other teams to ensure the community’s needs are met.
  • Social Media Manager Social media managers focus on managing and growing the project’s social media presence. They create content, engage with the community, monitor trends, and analyze data to optimize social media strategies.
  • Community Moderator Community moderators play a crucial role in maintaining a healthy and respectful community environment. They enforce community guidelines, monitor discussions, and ensure that conversations remain constructive and free from spam or abusive content.

Developing the Required Skills

  • Communication and Interpersonal Skills Effective communication skills are at the core of community management. Community managers should be able to convey complex information in a clear and concise manner, listen actively to community members, and build relationships based on trust and empathy.
  • Knowledge of Blockchain Technology To excel in community management within the blockchain industry, having a solid understanding of blockchain technology is essential. Community managers should continuously educate themselves about the latest trends, developments, and use cases to effectively communicate with community members and address their concerns.
  • Marketing and Branding Expertise Blockchain community managers need to possess marketing and branding knowledge to create compelling content, develop community engagement strategies, and effectively promote the project. Understanding the target audience and implementing appropriate marketing tactics are crucial for community managers to build and grow a community.

Understanding Community Dynamics and Engagement Strategies

Community managers should have a deep understanding of community dynamics and engagement strategies. They need to identify and leverage the strengths and interests of community members to foster a sense of belonging and active participation.

Building a Successful Career in Community Management

  • Networking and Professional Development Opportunities Networking plays a significant role in building a successful career in community management. Attending blockchain conferences, joining online forums and communities, and actively engaging with industry professionals can open doors to new opportunities and provide valuable insights.
  • Relevant Certifications and Courses Obtaining relevant certifications and completing courses related to community management, blockchain technology, social media marketing, and communication can enhance career prospects. These credentials demonstrate dedication and expertise in the field.
  • Engaging with the Blockchain Community To thrive in community management, active engagement with the blockchaincommunity is crucial. Contributing insights, sharing knowledge, andparticipating in discussions not only enhances personal growth but alsohelps build a professional reputation within the industry.
  • Gaining Practical Experience Through Internships or Volunteer Work Internships or volunteer work with blockchain projects or established community management teams provide invaluable hands-on experience. Such opportunities allow aspiring community managers to apply their skills, learn from experienced professionals, and build a solid portfolio.


Community management plays a pivotal role in the success of blockchain projects. By nurturing a strong and engaged community, projects can attract new users, build trust, drive adoption, and foster innovation.

For individuals passionate about blockchain and community building, pursuing a career in community management can be immensely rewarding. The field offers exciting challenges, the opportunity to work with cutting-edge technology, and the ability to make a tangible impact on projects and communities.