Refund & Cancellation Policy

Corporate Policy Statement

Antierly Schools and Beyond Private Limited (hereinafter referred to as “the Company,” “ASB,” “we,” “us,” or “our”) is a provider of high-value professional services involving substantial administrative allocation, intellectual property licensing, and third-party institutional liaison.

By enrolling in any program, accessing any digital platform, or engaging in any consultancy service provided by the Company, the User (the “Participant,” “Student,” or “Client”) acknowledges and agrees that all payments made to the Company are final and non-refundable, except under the limited and specific circumstances expressly outlined in this Policy.

Administrative Costs and Commencement of Services

The User acknowledges that the Company incurs significant costs immediately upon the processing of an enrollment or service request. These costs include, but are not limited to, registration processing, digital infrastructure allocation, human resource engagement, and the licensing of proprietary Content and Study Materials.

Consequently, any request for a refund following the initiation of service delivery — defined as the moment a Participant is granted access to a digital portal, receives a curriculum assessment, begins a training session, or initiates a recruitment/documentation lifecycle — shall be summarily denied.

Eligibility for Refund Consideration

While the Company maintains a general "No Refund" standard, a formal request for a refund may be evaluated under the following exhaustive conditions:

• Failure of Service Delivery: In the event the Company is unable to provide the scheduled service due to internal operational failures or permanent discontinuation of a specific program, and where no suitable alternative intake or equivalent service within the ASB ecosystem can be provided.
• Verified Exceptional Circumstances: In rare cases of extreme medical emergency or unforeseen legal impossibility, the Company may, at its sole and absolute discretion, evaluate a request for a partial refund. Such requests must be supported by notarized and verifiable legal or medical documentation.

Mandatory Deductions and Statutory Levies

In the event that the Company, at its sole discretion, approves a refund or a partial reimbursement, the following amounts shall be strictly non-refundable and will be deducted from the total sum before any disbursement:

• Administrative and Registration Fees: A fixed charge representing the human resources and operational costs incurred during the onboarding and processing phases.
• Transaction and Banking Charges: All payment gateway fees, credit card processing fees, and bank transfer charges associated with both the original payment and the refund transaction.
• Non-Recoverable Taxes: Any government levies, such as Goods and Services Tax (GST) or other statutory taxes, that have already been remitted to the relevant authorities and are non-recoverable by the Company.

Forfeiture for Breach of Contract and Conduct

The Company reserves the right to terminate any service with immediate effect and without the possibility of a refund if a Participant is found to be in violation of the Terms of Service, the Student Code of Conduct, or any Company policy.

Furthermore, if a User is found to have submitted fraudulent, misleading, or tampered documentation — including academic transcripts, identification documents, or professional certifications — all fees paid to the Company shall be forfeited in full as a penalty for breach of professional integrity.

No Refund for External Outcomes

The Company acts as a service provider and facilitator. Under no circumstances shall a refund be granted based on the decisions or outcomes dictated by third-party entities. This includes, but is not limited to:

• Rejection of admissions by any university or educational institution.
• Denial or delay of visa applications by any government or immigration authority.
• Failure to secure employment or placement with a corporate partner or employer.
• Personal dissatisfaction with the rigors of an academic or skill-development program.

Formal Refund Application Process

To ensure legal and financial transparency, all refund requests must follow the Company's formal grievance protocol:

• Written Application: The User must submit a detailed "Refund Request Application" via email to the Accounts and Compliance Department.
• Supporting Evidence: The application must include proof of payment and all relevant supporting documentation justifying the request.
• Review Period: The Company will conduct an internal audit and review of the request. A formal decision will be communicated within thirty (30) business days of receiving the complete application.
• Disbursement: If approved, refunds will be processed only through the original mode of payment used during the transaction. No cash refunds or third-party payments are permitted.

Prohibition of Chargebacks and Disputes

The User agrees that any financial dispute shall be resolved through the internal process defined in the Formal Refund Application Process above. Any attempt to circumvent this Policy by initiating a bank chargeback or a credit card dispute will be deemed a material breach of contract. In such events, the Company reserves the right to suspend all active services and pursue legal recovery of the disputed amount, including attorney fees and administrative costs incurred during the dispute.

Amendments

ASB reserves the right to modify or amend this Refund and Cancellation Policy at any time to reflect updates in financial regulations or corporate structure. The version of the policy available on the Company's website at the time of the transaction shall be the governing document for that specific engagement.

Jurisdiction and Finality

Any disputes arising out of this Policy that cannot be resolved through the internal grievance process shall be subject to the exclusive jurisdiction of the courts of Mohali (PB), where Antierly Schools and Beyond Private Limited maintains its registered corporate office. The decision of the Company Management regarding any refund request is final and legally binding.